Assistant F&B Outlet Manager

DUTIES & RESPONSIBILITIES

  • Take part in training and implement accordingly
  • Conduct and ensure that employees receive adequate and satisfactory on-the-job training
  • Keep his superior informed about all unusual matters concerning any plans affecting his/her area
  • Ensure that discipline prevails within the team and communicates any disciplinary issues to Superior / HR Manager
  • Play an active role in the team and ensure smooth and satisfactory hand-over between shifts
  • Assist in the building of an efficient team by taking interest in their welfare, safety and development
  • Supervise the outlet FM and carries out routine inspections
  • Innovate new cocktails and drinks in the bar
  • Ensure that all outlet FM provide an effective and efficient service at all times
  • Maintain excellent interpersonal relationships amongst the team
  • Inform FM on VIPs and specific requests
  • Conversant with daily events
  • Handle and monitor of guests complaints and the relevant follow up action required
  • Ensure guests’ satisfaction

Assist the Outlet Manager to:

  • Ensure a proper manning during the shift
  • Manage the outlet’s budget efficiently and effectively
  • Ensure that all transactions regarding guests checks are dealt with
  • Ensure respective FMs are operating as per Quality Management System
  • Ensure respective FMs are operating as per S&H regulations and policies
  • Leads the team in the absence of Outlet Manager / Restaurant Manager
  • Supervise grooming within the outlet
  • Request repairs to the Maintenance Department and ensures follow up

QUALIFICATION STANDARD

  • Qualifications: SC Level / NC 4 / Tourism Management
  • Experience: At least 3 years work-related experience in F&B operation as Assistant Supervisor or 1 year as Supervisor
  • Personal Qualities: pleasant, good communication skills, attention to details, pro-active

We believe in equal opportunities.

We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.

This job offer expires on Thursday February 29th, 2024 at 3:34pm