Join the Attitude Family
We are a dynamic, creative, fun to be with and warm hearted team. Our mission is to offer our guests a personalized and thoughtful service, a genuine Mauritian experience reflecting thus the true image of our sense of hospitality. Attitude has also been recognized amongst workplace in Mauritius 2017 by the international institute of Great Place to Work
Assistant F&B Outlet Manager
Job Scope
Assist the Outlet Manager in managing the outlet as a profit centre. Ensure guest satisfaction through planning, organising and controlling the F&B operations in the outlet as per Standards.
Duties & Responsibilities
- Take part in training and implement accordingly
- Conduct and ensure that employees receive adequate and satisfactory on-the-job training
- Keep his superior informed about all unusual matters concerning any plans affecting his/her area
- Ensure that discipline prevails within the team and communicates any disciplinary issues to Superior / HR Manager
- Play an active role in the team and ensure smooth and satisfactory hand-over between shifts
- Assist in the building of an efficient team by taking interest in their welfare, safety and development
- Supervise the outlet FM and carries out routine inspections
- Innovate new cocktails and drinks in the bar
- Ensure that all outlet FM provide an effective and efficient service at all times
- Maintain excellent interpersonal relationships amongst the team
- Inform FM on VIPs and specific requests
- Conversant with daily events
- Handle and monitor of guests complaints and the relevant follow up action required
- Ensure guests’ satisfaction
Assist the Outlet Manager to:
- Ensure a proper manning during the shift
- Manage the outlet’s budget efficiently and effectively
- Ensure that all transactions regarding guests checks are dealt with
- Ensure respective FMs are operating as per Quality Management System
- Ensure respective FMs are operating as per S&H regulations and policies
- Leads the team in the absence of Outlet Manager / Restaurant Manager
- Supervise grooming within the outlet
- Request repairs to the Maintenance Department and ensures follow up
Requirements
- Qualifications: SC Level / NC 4 / Tourism Management
- Experience: At least 3 years work-related experience in F&B operation as Assistant Supervisor or 1 year as Supervisor
- Personal Qualities: pleasant, good communication skills, attention to details, pro-active
We believe in equal opportunities.
We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.
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About
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- Location: Anse La Raie
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- Adults-only hotel
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Head Office
About
Head Office
Attitude’s Head Office is situated at Calebasses. Here a closely-knit, dynamic and passionate team works together for the common good and promotion of the Group : Sales, Marketing, Statistics, Accounting, HR, Revenue Management, Business Development and of course, Operations department!
Join our team
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