Reservation
Basic Requirements
- Warm, welcoming and pleasant outgoing personality
- Excellent communication and interpersonal skills, self motivated,
- Proactive and act with integrity at all times
- Hands on approach with regards to operational aspects of the Reservation and Front Office
- Fluent in English, French and German would be an advantage
- Proficiency in Microsoft Office Software
- Experience in Similar Post
Job Description
- Be fluent in the key principles of Attitude Hospitality Management Ltd(AHML) Pricing Strategies and Revenue Management Retail, Corporate, Leisure, Group, Other Rate Restrictions, hurdles and availabilities Forecasts and Budgets
- Be able to update the daily information in the Revenue Plan, and take on other Revenue Management duties in the absence of the Revenue Management leader
- Work closely with the Sales Department to ensure Group Allocations and Reservations are handled diligently and accurately
- Responsible for all departments that may take reservation calls and make bookings, create profiles, make a group block etc to adhere to Divisional, IPS and local standards, including Reservations, Front Office and the Sales/Events Department
- Maintain company profiles relationships and hierarchies for accuracy of AHML reports and internal profile consolidations
- Ensure timeliness and accuracy of rate codes on the company profiles for accurate corporate reservations
- Complete understanding and effective execution of current and new RM tools. Includes Opera PMS/S&C or Fidelio PMS/Delphi, IPS, PRSNet and HMS
We believe in equal opportunities.
We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you
Join the Attitude Family
We are a dynamic, creative, fun to be with and warm hearted team. Our mission is to offer our guests a personalized and thoughtful service, a genuine Mauritian experience reflecting thus the true image of our sens of hospitality. Attitude has also been recognized amongst workplace in Mauritius 2017 by the international institute of Great Place to Work
About
Recif Attitude
This 3* sup hotel is a heaven of peace and quietude, known for the magnificent sunsets one can admire there. Recif Attitude is part of the group since 2011. A great team of 68 Family Members works here, under the management of Warren Footamfong.
- Location: Pointe-au-Piments
- 122 rooms
- 3 restaurants
- Family hotel
- 1 Spa
- 1 kids club
- Gym
About
The Ravenala Attitude
This 4* hotel is well known for its culinary experience, with a wide choice of 10 restaurants for the guests. It benefits of a unique location, between the sea and the river. The hotels also welcome corporate activities such as conventions, team buildings, corporate parties with its 7 conference rooms. The Ravenala Attitude is part of the group since 2015. A great team of 440 Family Members work here, under the management of Alessandro Schenone since 2016.
- Location: Balaclava
- 272 suites
- 10 restaurants
- Family Hotel
- 1 Spa
- 1 kids club
- 1 teens club
- 1 Sports village
- 7 conference rooms
About
Coin de Mire Attitude
This 3-star sup hotel is the starting point to discover the island: here, guests get out of the hotel, takes the bus and visit the island. Coin de Mire Attitude is part of the group since 2008 and has been refurbished in 2017. A great team of 136 Family Members work here, under the management of Ravi Venkanna, who is the General Manager since 2008.
- Location: Bain Boeuf
- 122 rooms
- 3 restaurants
- Family hotel
- 1 Spa
- 1 kids club
- Gym
About
Lagoon Attitude
This 4* hotel is the eco-committed seaside hotel for adults. Lagoon Attitude is part of the group since 2008 and has been refurbished, rethought and rebranded in 2019. A great team of 284 Family Members work here, under the management of Rubens Maureemootoo, who is the General Manager since 2018.
- Location: Anse la Raie
- 182 rooms
- 5 restaurants
- Adult-only hotel
- 1 spa
- 1 gym
About
Tropical Attitude
This 3* sup boutique-hotel is well-known for its relax atmosphere. Tropical Attitude is part of the group since 2011 and has been refurbished in 2017. 11 additional villas have been added in 2019. A great team of 85 Family Members work here, under the management of Desiré Prodigson, who is General Manager since 2015.
- Location: Trou d’Eau Douce
- 58 rooms and 11 villas
- 3 restaurants
- Adult-only hotel
- 1 spa
- 1 open fitness corner
About
Friday Attitude
This 3*sup hotel is well-known for its cool and cosy atmosphere. Friday Attitude is part of the group since 2012. A great team of 62 Family Members work here, under the management of Warren Foo Tam Fong, who is General Manager since 2015.
- Location: Trou d’Eau Douce
- 50 rooms
- 3 restaurants
- Family hotel
- 1 Kids club
- 1 spa
About
Zilwa Attitude
This 4* hotel is well known for its strong genuine Mauritian identity and experiences. It has been designed with the aim of sharing the simple and genuine life of the islanders. Built in 2013 by Attitude Hotels, Zilwa Attitude celebrates its 7th anniversary in 2020. A great team of 342 Family Members work here, under the management of Guillaume Tyack since 2016.
- Location: Kalodyne
- 214 rooms
- 7 restaurants
- Family hotel
- 1 Spa
- 1 kids club
- 1 gym
- 1 conference room
Head Office
About
Head Office
Attitude’s Head Office is situated at Calebasses. Here a closely-knit, dynamic and passionate team works together for the common good and promotion of the Group : Sales, Marketing, Statistics, Accounting, HR, Revenue Management, Business Development and of course, Operations department!
Join our team
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This job offer expires on Saturday May 31st, 2025 at 12:23pm